Alibaba.com Launches Accio Work Business AI Workbench in Hong Kong, Annual Fee from US$2,999

Alibaba. com's AI applications have made significant progress over the past year, with daily token consumption growing tenfold. This growth is mainly attributed to declining model costs and enhanced AI agent capabilities. As the B2B cross-border e-commerce platform under Alibaba, Alibaba. com continues to promote the application of artificial intelligence in trade to improve merchant operational efficiency.

In March 2026, Alibaba. com officially launched the e-commerce AI workbench Accio Work in overseas markets. The tool supports merchants in cross-platform operations, with features including automated customer service, multi-platform analytics, and multi-platform product listing. Today, Alibaba. com announced the official launch of the enterprise version, Accio Work Business, in Hong Kong, aiming to build AI-driven foreign trade teams for enterprises. Compared with the individual version, the enterprise version allows permission management, account management, and data isolation to meet enterprise-level needs.

Accio Work's pricing is divided into three tiers: Entry, Standard, and Custom, with annual fees of US$2,999, US$5,900, and US$29,500, respectively, serving enterprise teams of more than 5, 15, and 50 people. Currently, enterprises in Hong Kong's 3C electronics, jewelry, and home appliance industries have adopted the service. Xie Yamei, head of Alibaba. com's Hong Kong business, said the fee structure is designed to accommodate the needs of enterprises of different sizes.

In the first half of 2026, Hong Kong's import and export performance was strong. The number of customers on Alibaba. com's platform in Hong Kong achieved double-digit year-on-year growth, while order and transaction scale achieved triple-digit growth. These figures reflect the effectiveness of the platform's business expansion in the Hong Kong market and the positive impact of AI tools on trade activities.