Miniso Responds to Disposable Underwear Controversy: All 30 Tested Batches Pass Quality Checks
Miniso Group published a statement on August 12 addressing online controversy over its disposable underwear products. The company conducted internal testing on 15 batches on August 7, with all results meeting requirements. On August 8, it commissioned two qualified third-party testing institutions to examine 30 batches, including randomly selected samples and sealed samples from stores involved in the controversy. All 30 batches met relevant standards and company quality control requirements. Regarding a viral video showing product damage, Miniso said the video publisher has not provided the physical sample, preventing verification of the usage scenario and cause of damage.
On August 12, Miniso published a statement addressing online public opinion concerning its disposable underwear products. On August 7, the company independently selected 15 batches of products for internal basic testing, covering appearance, waistband tensile properties and other indicators, with all results meeting requirements. On August 8, the company commissioned two third-party testing institutions with the appropriate qualifications to conduct comprehensive testing on 30 batches of samples, comprising randomly selected samples and sealed samples from the stores involved. The test results showed that all 30 batches of samples met relevant standards and the company's quality control requirements, with no quality abnormalities detected in the sampled products.
The statement noted that regarding the product damage mentioned in the viral video, the company has communicated with the video publisher, but the other party has so far been unable to provide the actual physical sample involved. As a result, the company is currently unable to further verify the specific usage scenario and cause of the damage shown in the video. Should the corresponding physical sample be obtained subsequently, the company will promptly conduct targeted verification and disclose the findings to the public.
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