A PhD student at a Xiamen university suffered a Grade 10 disability after a Hellobike campus e-bike suddenly lost power, locking the rear wheel and causing a crash. The student claimed RMB 264,549.08 in damages, but a court mediation on July 17, 2026, resulted in a settlement of RMB 215,000 from Shanghai Hellobike Puhui Technology Co. , Ltd. The accident occurred in June 2025, and the company's fault report confirmed the power failure was linked to the fall.