Dutch Regulator Fines Uber 825 Million Euros for Tracking Drivers and Auto-Deactivating Accounts
The Dutch data protection authority fined Uber 825 million euros on August 21, 2026, for violating the EU General Data Protection Regulation. Between 2018 and 2022, Uber used software to track driver behavior and passenger ratings, automatically deactivating accounts without human review. The fine followed complaints from over 170 French drivers. Uber has announced it will appeal.
The Dutch data protection authority announced on August 21, 2026, that it has fined Uber, the U. S. -based ride-hailing operator, 825 million euros. The penalty stems from Uber's use of automated systems to deactivate driver accounts without adequately fulfilling its obligations to inform and conduct human review, in violation of the EU General Data Protection Regulation.
Between 2018 and 2022, Uber used software to track drivers' driving behavior and passenger ratings. If the software detected suspected fraud or excessively low passenger ratings, the affected driver's account was automatically deactivated without human review, harming drivers' interests.
The case originated from complaints filed by more than 170 French Uber drivers. Because Uber's European headquarters is located in Amsterdam, the Dutch data protection authority launched an investigation. Uber has announced that it will appeal the penalty.
In recent years, the Dutch data protection authority has issued multiple fines against Uber. In 2023, it fined Uber 10 million euros; in 2024, it imposed a 290 million euro fine for transferring personal data of European drivers to the United States.
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